Beauty Advisor, Burberry
We are looking for a Beauty Advisor for Burberry (VivoCity) to offer luxury personalized services to our customers.
Beauty Advisor responsibilities include demonstrating makeup techniques, suggesting products that meet clients’ needs and informing customers about product details, like ingredients, application methods and price. To be successful in this role, you are customer-service oriented and are familiar with a wide range of beauty products.
Ultimately, you will help achieve our sales quotas while promoting our beauty products and services to clients.
RESPONSIBILITIES- Increase sales and brand awareness by providing professional consultation in-line with exquisite moment.
- Handle customer objections and convert opportunities to sales. Handling queries on Fragrances/Makeup/Skincare
- Ensure counter cleanliness, ensure proper presentation of products/testers on shelves and replenish/pack stocks as needed.
- Provide outstanding client experience through excellent product knowledge and expertise through a multi-category, multi-channel approach. Achieve targets together as a team while adhering to company's directives.
- Ensure long term engagement with our clients and maintain good relationship after sales
- Maintain the store in optimum condition and adhering to a visual merchandising guideline that best represents the brand
Working at Coty means being part of an inclusive workplace committed to diversity and equity, valuing diverse perspectives and backgrounds. Your ideas will count, fostering a career where you can achieve more than you ever imagined.
The team consists of Retail Operations, and you will work closely together with several departments such as Marketing Commercial and Sales, Finance, Supply Chain teams. All your colleagues are collaborative, and you will receive tremendous support for you to excel in this role.
YOU ARE A COTY FIT
You like to make a difference. As an experienced Sales professional, you will share your valuable experience with the team, and you get energy from working in a fast-paced, diverse and international environment. Other than that, you should also have the following requirements:
- Minimum of 1 - 2 years’ experience in the relevant industry, beauty industry preferred
- Extensive knowledge of Makeup and Fragrance products.
- Possess accreditation in Makeup Artistry/Skincare/ Fragrance preferred
- Ability to work a flexible schedule, including weekends and/or holidays (dependent on business staffing needs)
- Must be able to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lbs. on a regular basis
- Excellent & effective communication skills
- Ability to remain calm and pleasant during peak hours, pleasant personality and service mindset
- Additional education in Cosmetology or relevant field is a plus
- Social media presence is preferred
ABOUT COTY
Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. At Coty, we celebrate the entire human kaleidoscope and cultivate a culture of fearless kindness.Therefore, we are proud to be an equal opportunities employer. We do not discriminate against any candidate or employee and strive to be an open, inclusive and diverse workplace where all employees can be their authentic self. Join us in making over the world of beauty!
For additional information about Coty Inc., please visit www.coty.com/your-career.