[ref. a82177317] QC Supervisor - Choa Chu Kang

Working pattern, rotating shift: 7 to 715, monthly rotating Pitman Shift (2-2-3 pattern)

Benefits:

• Transport provided near MRT (Woodlands, Choa Chu Kang, Jurong East, Boonlay, Pioneer)
• Transport allowance
• Shift allowance
• $1,000 Flexible annual allowance
• Annual Wage Supplement (AWS) of 1-month basic salary
• Variable bonus

Job Summary:

• Be accountable for day-to-day performance of team/s safety, quality, delivery, cost and productivity
• Manage teams of QC Technicians & Team Leads in execution of QC processes, schedule and personnel to ensure smooth operational activities work-flow and work compliance
• Promote better quality mindset through inter-department collaborations

Essential Duties and Responsibilities:

• Oversee resource management and team schedules for smooth execution of daily operational tasks in QC while meeting daily inspection targets and support Work In Progress (WIP) controls within team/s
• Ensure proper product release and rework activities per procedures to support delivery requirements
• Lead product characteristics trend monitoring with effective escalation and follow-ups
• Demonstrate leadership, teamwork, and problem-solving support to resolve escalated operational issues collaboratively and ensure proper batch segregation
• Define goals, clearly communicate these objectives and monitor/correct/recognize work performance respectively. Coach and counsel QC employees
• Manage and resolve QC employee's relation issues and disputes
• Manage onboarding activities for new QC employees for training and qualification
• Manage ongoing activities for existing QC employees for training and requalification
• Identify future training needs and enhance QC employees career opportunities
• Responsible to review SOI revisions to enhance improvements for better workflow
• Manage Deviation/Out-of-Spec report closures, batch dispositions while ensuring proper root cause analysis and CAPA identification
• Accountable for on time operational updates for Tier 1, Tier 2, Tier 2.5 & Tier 3 of the LDMS system
• Attend Tier 2, Tier 2.5 as QC representative, and facilitate Tier 1 (Shift Start Up) within QC
• Promote and support site initiatives including safety programs, lean initiatives, training programs and consistently interpret and apply policies, procedures among employees
• Manage non-routine requests from departments (eg validations, investigations, improvements, projects, product transfers, non-routine testings, non-conformance reports, etc)
• Other duties as assigned by superior

Basic Qualifications:

• Academic qualification of bachelor's degree in engineering or relevant fields
• Computer literate and good grasp of Microsoft Office
• Preferably 8 years work experience in QA/QC related activities
• Added advantage with SAP, cGMP, Basic Lean and/or ISO working experience
• Preferably with exposure to medical device, pharmaceutical or related manufacturing environment
• Preferably minimum 5 years work experience managing a QC team
• Able to work independently with minimum supervision

Preferred Knowledge, Skills and Abilities:

• Able to be aware of all relevant standard operating procedures as per Company policy
• Support and contribute to Lean Sigma programs and activities towards delivery of the set target
• Minimize waste, always ensure efficient work execution by continuous improvements
• Able to comply with the company’s safety policy at all times
• Ensure use of Personal Protective Equipment (PPE) in respective work environments for all members within the shift/s
• Report unsafe conditions or acts to responsible persons for corrections and improvements
• Ensure risk assessment control practices are adopted per HIRA for all members within the shift/s
• Ensure all legal licenses required for the proper usage of QC equipment are effective for all members within the shift/s
• Able to comply with the company’s quality policy at all times
• Lead monitoring / improvement activities to enhance operational support activities
• Participate in establishment and maintenance of documented procedure
• Excellent communication & teamwork skills
• Self-motivated and positive thinking
• Ability to remain calm and professional under pressure
• Proficiency in workplace English for work applications and interfaces
• Time management skills

Physical and Mental Requirements:

• Manufacturing environment with rotating working shift patterns
• Overtime and being on-call are required. Occasionally required to work on different shift patterns
• 20/30 Vision minimum, at near and/or far with at least one eye with or without corrective lenses and no color deficiency