Front Office Application Support Engineer - Toa Payoh

About this role:

Wells Fargo is seeking a Front Office Application Support Engineer to join the technology team in Singapore.

In this role, you will:

• Provide production support front office strategic risk systems
• Be responsible for the troubleshooting complex system and/or application issues and the deployment of code within a controlled change-management environment.
• Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
• Work with a highly qualified global team in follow the sun model.
• Work directly with Traders / Sales / MO clients to build trusted relationship and provide timely technical/functional support
• Build automation and processes that reduce the impact of mistakes and eliminate recurring incidents

Required Qualifications:

• 4+ years of systems engineering or technology architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Experience with observability toolsets commonly used in the financial services technology industry.
• An understanding of the ITIL® framework and processes for Incident, Problem, Change management.
• An understanding of the regulatory, and professional standards for financial services technology.
• Experience in supporting trading applications (Electronic Trading, Pricing, Booking, Risk) running on Linux, Windows or Cloud platforms and proficiency navigating those environments.

Desired Qualifications:

• Sound knowledge of investment banking front to back workflow and financial products in Forex, Fixed Income, Equity and Derivatives product.
• Excellent knowledge of scripting languages (Python, Shell, Perl) and SQL skills with relational database or Mongo DB
• Experience with various CI/CD and monitoring tools such as ITRS Geneos, Splunk, JIRA, Jenkins, Ansible etc.
• Knowledge in messaging middleware and market data system
• Previous experiences in a high-paced, demanding trading floor environment. Excellent communication and interpersonal skills to effective collaboration with trading desk and business partners.

Job Expectations:

• Flexible to work over weekends and evening time for changes and meetings.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.