Account Servicing Executive (Wealth Bank/ Paid Training) ( Central & East)
To ensure a seamless and differentiated customer journey for Wealth customers with the intent to deepen customer relationship and business sustainability.
Job Duties:
- First Touch to receive and welcome customers.
- Digital Advocate to educate customers to bank digitally.
- Drives Service Excellence focusing on customer satisfaction- customer wait time, problem resolution, customer feedback and error rates.
- Provides one-stop banking experience in relation to non-cash related banking services -account opening/servicing request, application processing, digi-banking and cards related request etc.
- Collaborates with team members and working partners for problem resolution
Job Requirements:
- Digitally Savvy
- Customer service experience or are customer facing would be preferred
- Experienced in Mass Banking/ Retail Banking would be preferred.
Interested candidates may send resumes to kha••••••••@persolapac.com or apply through the application system. Regret to inform that only shortlisted candidates will be notified.
PERSOL Singapore Pte Ltd • RCB No. 200007268EEA License No. 01C4394 • EA Registration No. R21101254 (Tay Khai Ven)
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our Privacy Policy.
Our full Privacy Policy is available at https://www.persolsingapore.com/policies. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.