Technical Support Engineer| Up to $5500| East - Geylang

apartmentJULIAN GREY CORPORATE ADVISORY PTE. LTD. placeGeylang descriptionPermanent calendar_month3/7/25

Company’s Profile

Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

Provide 24/7 on-call support, responding to system faults and customer-reported issues.
Perform Level 1 troubleshooting, diagnosing hardware, software, and network problems.
Track and follow up on unresolved issues, ensuring timely resolution.
Manage incident reporting, conducting RCA and AAR per ITIL standards.
Handle installations, updates, configurations, and bug fixes for hardware and software.
Conduct system checks, ensuring proper documentation and compliance.
Maintain and update technical documents, including diagrams, guides, and reports.
Work independently, following policies and procedures.
Support off-peak maintenance and travel onsite when required.

Requirements

Knowledge of ITIL, Windows/Linux OS, networking, and scripting.

Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Justine @ 9755 9161

Shortlisted candidates will be notified

Justine Lam Nyok Yuen
Reg No. R1218722

Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C9568

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