Director / deputy director, trade documentation - Geylang
Director / Deputy Director, Trade Documentation
Role Overview
The Director / Deputy Director, Trade Documentation, leads the Chamber’s Trade Documentation operations and reports to the Chief Executive Officer. This is a leadership role and upholds the Chamber’s mission as a trusted centre for Trade Documentation Services, ensures regulatory compliance, drives service excellence, manages key relationships, and contributes to membership engagement and retention.
Key Responsibilities- Trade Documentation & Regulatory Compliance
Lead and oversee the full suite of Trade Documentation Services, including the issuance and endorsement of Certificates of Origin (CO), other trade/shipping, and non-standard trade documents, including ATA and TDB-BOFT Carnets.
Maintain consistent compliance with all applicable regulatory policies and guidelines governing Trade Documentation Services.- Systems Development and Project Management
Lead the development and enhancement of CO and Carnet systems. Coordinate with internal teams and external vendors on technical and operational project requirements. Proactively explore and evaluate emerging technologies to enhance efficiency and future-proof the Chamber’s Trade Documentation Services.
- Stakeholder Engagement
- Government and Authority Liaison
- Document Verification and Records Management
- Training and Development
Conduct CO and Carnet presentations and training programmes. Maintain a systematic training and orientation programme for trade documentation staff and ensure high standards of performance.
Qualifications and Attributes- At least 9 years of relevant experience with 4 years in leadership or team management role
- Strong expertise in trade documentation, certification, and regulatory compliance
- Proven leadership in project management and in developing high-performing teams
- Excellent stakeholder management and communication abilities
- High attention to detail with a commitment to accuracy and quality
The Singapore International Chamber of Commerce, Singapore’s longest-serving and most inclusive Chamber is looking for the right person to join its team. Interested applicants should apply with a comprehensive resume, detailing your qualifications, work experience, current and expected salary, contact number as well as availability.