Customer Experience Executive (Front Desk & Community Support)
JustCo is Asia Pacific's leading provider of flexible workspaces for businesses of all sizes seeking flexible work solutions. Founded in 2011 and headquartered in Singapore, JustCo leads Singapore's coworking scene with the largest network, offering close to 50 coworking centres across eight gateway cities in the region.
JustCo empowers flexible work across our network of high-quality coworking centres in prime locations, seamlessly integrated with technology to enable our members to work from any of our premises. Beyond flexible workspace solutions, we also strive to be the place that works for all individuals and businesses, revolutionising how people work by providing a platform that fosters growth, connections, collaborations and opportunities for our ever-growing JustCo community and beyond.
Join our Community Team and be the face of our centre, creating a warm and professional experience for all members, visitors, and guests.
Supporting the Community team, this role will have to:
- Welcome JustCo members and guests with a friendly, professional, and service-oriented attitude
- Deliver exceptional front desk service by handling enquiries and requests via walk-ins, phone, and email
- Support member onboarding and offboarding experiences, including studio setup and reinstatement coordination
- Assist in daily centre operations to ensure a smooth, clean, and enjoyable working environment
- Follow SOPs to complete basic administrative and operational tasks accurately
- Support JustCo community events, engagement activities, and centre initiatives
Requirements:
- 1–2 years of experience in hospitality, hotel front office, or customer service roles preferred
- Fresh graduates with strong service mindset and “can-do” attitude are welcome to apply
- Good spoken English; proficient in MS Office
- Friendly, energetic, and enjoys interacting with people
- A strong team player who is also able to work independently when needed
We will review your application and will contact you within two weeks if you are shortlisted for an interview.
Spark your potential at JustCo! We believe work should be energizing and fulfilling. Our company values growth and offers endless possibilities to develop your career and yourself. Join our passionate team and discover a work environment that helps you thrive.This is the place that works for you.