Cleaning Supervisor
SMM Pte Ltd Novena Temporary
Job Responsibilities
- Supervise daily cleaning operations across all four (4) office levels to ensure cleanliness standards are maintained.
- Plan and deploy cleaning manpower according to cleaning schedules and operational requirements.
- Ensure proper cleaning of offices, pantries, washrooms, corridors, and common areas.
- Quality Control & Inspection
- Monitor cleaning standards and overall service quality of the cleaning team.
- Conduct regular site inspections and spot checks to ensure cleaning works are carried out properly.
- Ensure cleaners follow proper cleaning methods, procedures, and service standards.
- Equipment & Chemical Management
- Ensure the proper use of cleaning chemicals, tools, and equipment.
- Monitor stock levels of cleaning materials and consumables and report replenishment needs.
- Customer Service & Issue Resolution
- Handle cleaning-related feedback, complaints, or service requests from building occupants or management.
- Ensure prompt rectification of cleaning issues raised by stakeholders.
- Safety & Compliance
- Ensure cleaning staff comply with workplace safety procedures, hygiene practices, and site regulations.
- Conduct safety briefings and ensure proper use of PPE and safe cleaning practices.
- Maintain proper cleaning records, inspection checklists, and attendance records of cleaning staff.
- Report operational issues or manpower matters to the Facilities Manager or Operations Supervisor
- Minimum Secondary education or equivalent.
- Relevant WSQ Environmental Cleaning training preferred.
- Preferably 3 years of experience in cleaning operations or housekeeping supervision, preferably in office or commercial facilities.
- Ability to supervise and manage cleaning staff effectively.
- Good knowledge of cleaning procedures, chemicals, and equipment.
- Basic record-keeping and reporting skills.
- Good communication and coordination abilities.
- Responsible and service-oriented attitude.
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