[ref. d63756322] [Contract] Retail & Operations Executive

apartmentOUR SECOND NATURE PTE. LTD. placeBukit Merah calendar_month7/9/25

Retail & Operations Executive [Contract, Full-Time]

Job Description & Requirements:

We are looking for a fun, motivated, and driven team player to join our retail team on a contract basis at our flagship store in Singapore - a key figure in the overall OSN offline brand experience.

You should be someone who understands the brand and embodies our values.

Candidate must be able to commit on a full-time basis. We offer attractive salary packages, benefits and career growth potential.

The current position offered will be on a contract full-time basis as Retail & Operations Executive or such other post as determined by the Employer, its holding company or its associate or subsidiary companies (together called the "Group").

Responsibilities include:

Retail:

Executing and overseeing day to day operations i.e., Opening/Closing, inventory management, replenishments, customer service, cashiering, sales reporting, visual merchandising, goods receiving or deliveries
Assisting in setup and roll out of new stores locally and overseas
Achieving or exceeding sales and customer growth targets
Ensuring excellent in store customer service and experience
Executing in store-activities, events or campaigns
Reporting on a daily/weekly/monthly product and sales performance
Contributing regularly at internal meetings with team members to optimise store operations, improve workflow and productivity
Reporting to Retail & Community manager

Customer service:

Handling daily customer queries with prompt and appropriate solutions and escalating concerns to relevant departments
Contributing regularly to innovation and improvement of workflow between online and offline sales channels
Inspecting returned items and processing store credit refunds
Ensuring excellent customer experience online and offline

Skills & Requirements

Candidates must be able to commit to a full-time contract role for minimum duration of 4-6 months
Minimum I year working experience in retail (Fashion or F&B a bonus) or a customer-facing role
Honest, hardworking, responsible, pro-active and a strong team player
Able to converse fluently in English
Must be able to commit 44 hours a week, including one day each weekend (Saturday and/or Sunday)

Please apply by submitting your CV to join@oursecondnature.com.

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