Compliance Officer (Brand & Sustainability) - Bukit Batok

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!):

• 5 days’ work week
• Attractive incentive and bonus
• Staff rates at Accor hotels in Singapore and worldwide
• Birthday leave

Responsibilities:

• Conduct regular compliance checks across hotels to ensure consistency in guest touchpoints such as amenities, signage, uniforms, and marketing materials. Support properties in preparing for franchisor brand audits and maintaining approved suppliers.
• Carry out property-level checks against GSTC standards and assist with documentation, policies, and records. Work closely with Engineering on energy and water conservation, and with Housekeeping and Procurement on waste management, chemical handling, and sustainable sourcing.
• Support HR and Front Office in guest engagement, cultural sensitivity, and fair employment practices.
• Develop and deliver training sessions, guides, and awareness materials to hotel staff, enhancing understanding of both brand and sustainability (GSTC) standards.
• Prepare compliance reports and dashboards for management, coordinate corrective actions with hotel teams, and liaise with external auditors for audit readiness.
• Identify recurring gaps, recommend solutions, and share best practices across all properties. Support pilot projects to further strengthen brand consistency and sustainability performance.

Requirements:

• Bachelor’s degree or diploma in Hospitality Management, Environmental Studies, Business, or related field.
• At least 2 – 3 years experience in hotel operations (Front Office, Housekeeping or QA).
• Analytical and meticulous individual with good administrative and organisational skills.
• Able to communicate efficiently and adaptability to different brand expectations
• Able to work independently and as a team in a fast-paced environment.Proficient in basic Microsoft Excel and Microsoft Outlook