Senior Manager / Manager (Hospitality/Premium Aged Care)

About the Organisation

Our client is a premium aged care and senior living provider in Singapore, offering integrated healthcare and hospitality-style services to enhance residents’ quality of life.

Job Overview

The Senior Manager / Manager (Hospitality) will lead end-to-end hospitality operations, ensuring a high-touch, resident-centric experience. This role is responsible for overseeing service delivery across dining, housekeeping, and laundry functions, while maintaining strong operational efficiency, service standards, and cost control.

• Manage daily hospitality operations and ensure smooth service delivery
• Deliver personalised resident experience and drive service improvements
• Oversee dining services, ensuring quality, nutrition, and consistency
• Manage budgets, procurement, and cost efficiency
• Enforce SOPs, conduct service audits, and drive continuous improvement
• Lead, train, and develop the hospitality team
• Handle resident and family feedback, ensuring timely resolution

• Degree in Hospitality or related field
• Minimum 5 years of relevant experience in hospitality or operations
• Experience in hotel, serviced apartments, senior living, or healthcare preferred
• Strong leadership, operational, and cost management skills
• Willing to work weekends when required

• Service-oriented with strong attention to detail
• Hands-on, proactive, and adaptable
• Strong communication and problem-solving skills

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Reg. No.: R1874608 (Lee Jia Hou)