Network Voice Administrator

Job Description

An ideal candidate will have a strong working background in telephony, AudioCodes (SBC/ATA), MS TEAMS, and legacy Nortel PBX platforms. They will need to be able to manage multiple projects simultaneously, and as such Project Management skills/experience are of great value. The individual would be expected to posses the following skills and knowledge:

• Ability to configure SIP gateways (i.e. AudioCodes M800 to the M1000-M4000 models), given a technical specification on the features and functionality required, such as manipulation and routing rules.
• Expert technical knowledge of the individual components that make up TDM and IP Telephony systems. Strong understanding of various protocols in the IP Telephony space.
• Good working knowledge on data networking that is needed for setting up IP telephony, specifically around TCP/IP, SIP, RTP, SRTP, DHCP, DNS, AD/AAD, SQL, VLAN and QoS.
• Ability to create, read, interpret, communicate, and implement design specs (i.e. floorplans, cable routing, rack layout, As-Built docs, etc.).
• Expert problem resolution, identification, and decision-making skills.
• Strong communication skills, oral and written. Ability to communicate strategies, methodology, and status to work group members, project team and senior management.
• Strong planning, organizing, and coordination skills. Able to understand the relationship of the components. Anticipate and effectively deal with problems and roadblocks.