[ref. p66209516] Yishun - Service Delivery Manager
COMBUILDER PTE LTD Yishun Full-time
At least 5 years of experience, leading a team of maintenance engineers providing maintenance services to stakeholders according to SLA
- Responsible for overall planning, executing, monitoring and controlling the maintenance project, particularly in the areas of Service Level Performance
- Have experience with managing and planning the following:
- Routined Maintenance Management
- Change Request Management
- Service Request Management
- Inventory/Asset Management
- Service Continuity and Availability
- Incident Management, Problem Management
- Obsolescence Management
- Produce monthly reports on the maintenance details
- Communicate with Stakeholders
- Able to work in a dynamic environment; A good team player
- Good communication skills in both spoken and written English
- Familiar with CII Systems, preferred.
NCSAng Mo Kio, 7 km from Yishun
region.
Overview
As a Lead Service Delivery Manager, Service Leadership, you will lead a large team of Service Desk Agents to exceed SLAs stated in the contract. You will collaborate with EUC and System teams to manage customer expectations and concerns...
PeoplebankChoa Chu Kang, 11 km from Yishun
Deputy IT Project / Service Delivery Manager (SAP)
• 12 months contract
• Work arrangement: Onsite - Depot Road
The Opportunity
• Support the Project Lead in managing a HR Business Process Operations Support Team to support client ERP system...
Acclivis Technologies and SolutionsSengkang, 8 km from Yishun
Role Overview
The Service Delivery Manager (SDM) is responsible for ensuring the consistent and efficient delivery of
workplace IT services across Helpdesk, Deskside, NOC, Network, and Systems domains. The SDM acts as
the client-facing lead...