Geylang - Assistant Store Manager
Geylang Full-time
This position reports to the Director. The assistant manager focuses on ensuring exceptional customer service, overseeing stall operations, managing staff, maintaining inventory levels, actively promoting our yogurt offerings. You'll play a pivotal role in creating a seamless customer experience, maintaining operational efficiency, supporting staff development, optimizing inventory, and driving sales through effective promotion strategies.
Yogurt Planet Pte. Ltd. is dedicated to creating a customer-centric and vibrant environment that promotes healthy indulgence, quality yogurt products, and continuous innovation in the retail and delivery of frozen yogurt and related treats. Through a commitment to excellence and engaging service, the company strives to enhance the customer experience while delivering delicious, nutritious options that bring joy to every visit.
Job Description- Serve customers efficiently by preparing and presenting frozen yogurt and toppings in a clean and appealing manner
- Oversee daily stall operations by maintaining high standards of hygiene, cleanliness, and equipment functionality
- Manage and schedule staff by assigning daily duties, monitoring performance
- Monitor and replenish inventory by keeping accurate stock records, placing timely orders, and organizing supplies
- Actively promote yogurt offerings by engaging customers, highlighting seasonal flavors or promotions
- Analyzing sales data, identifying areas for improvement, and implementing sales strategies to drive store performance.
- Ability to engage with customers professionally, resolve issues promptly
- Competence in overseeing daily stall operations, ensuring cleanliness, product quality, and compliance with hygiene standards.
- Skilled in managing team schedules, delegating tasks, and motivating staff for optimal performance.
- Proficiency in monitoring stock levels, conducting stock checks, and coordinating with suppliers
- Knowledge of upselling strategies, promotional activities, and customer engagement
- Ability to track sales performance, interpret sales reports
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Are you passionate about artisanal tea and looking for a leadership role in a fast-paced, fun environment? We're on the hunt for an organized Assistant Store Manager to help us craft the perfect customer experience! If you thrive in a hands-on role...
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