Education Sales Consultant

Job Title: Education Sales Consultant (Well-being &

Psychology Education)

1. Lead Management & Sales Conversion

• Follow up on inbound leads from marketing campaigns, events, and enquiries
• Conduct consultations (phone, virtual, or in-person) to understand learner goals, motivations, and development needs
• Recommend suitable programmes based on individual aspirations and career pathways
• Clearly articulate programme value, outcomes, and progression opportunities
• Achieve enrolment targets and conversion KPIs
• Maintain accurate records of leads and activities in CRM (e.g., Salesforce)

1. Student Advisory & Learning Pathway Guidance

• Provide personalised advice on course selection across Diplomas, Postgraduate and Masters pathways
• Guide learners in aligning programmes with their:
• Career progression
• Professional development
• Personal growth and well-being
• Address enquiries on programme structure, schedules, fees, and outcomes
• Build professional, trust-based relationships with prospective students

1. Collaboration with Marketing Team

• Provide feedback on learner profiles, motivations, and market response
• Support webinars, info sessions, and outreach activities
• Contribute to consistent and accurate representation of TSPP’s programmes and positioning
• Organise leads generating events

1. Coordination with Operations & Academic Teams

• Work closely with Operations on class schedules, availability, and enrolment processing
• Ensure accurate communication of programme details and updates
• Liaise with the academic team when clarification is required on curriculum or outcomes

1. Sales Administration & Reporting

• Track and manage sales pipeline and performance
• Ensure proper documentation of enrolments and payments
• Monitor conversion rates and identify opportunities for improvement

1. Customer Experience & Follow-Up

• Conduct timely and consistent follow-ups to support decision-making
• Guide students through the enrolment process with clarity and professionalism
• Handle basic feedback and escalate issues when necessary

• Monthly/quarterly enrolment targets
• Lead-to-enrolment conversion rate
• Response time to enquiries
• Customer satisfaction and consultation quality
• Accuracy of CRM data and reporting

Requirements

• Diploma or Degree holder
• 1–3 years of experience in education sales consulting roles

• Strong communication and interpersonal skills
• Consultative sales approach with a learner-first mindset
• Ability to explain programme value in a clear, structured, and credible manner
• Results-driven with ability to meet targets
• Good organisational and follow-up skills
• Comfortable using CRM systems and digital tools

• Experience in education industry
• Familiarity with Salesforce or similar CRM systems
• Interest in psychology, well-being, or personal development

• Motivated to support individuals in their learning and development journey
• Able to balance empathy with professionalism and performance
• Confident in engaging a diverse range of learners (career switchers, professionals, graduates)
• Self-driven with a strong sense of ownership and accountability

About TSPP

The School of Positive Psychology (TSPP) is a leading private education institution in Asia focused on well-being, positive psychology, and human potential development.

Our programs integrate evidence-based psychological science with applied practice, supporting individuals, organisations, and communities to build resilience, capability, and meaningful impact.