Systems Engineer (Service Delivery)

We are seeking a proactive and skilled Systems Engineer to join our Service Delivery team. You will be responsible for the deployment of Linux-based applications, systems and related infrastructure for our projects and customers. This role requires strong technical implementation and troubleshooting skills, a collaborative mindset, and a commitment to deliver high-quality solutions in a dynamic environment.

• Deploy, configure, and maintain Linux systems (RHEL, CentOS, Ubuntu) for new and existing projects.
• Gather technical requirements and recommend appropriate solutions to meet customer needs.
• Perform system installations, testing, solution verification, and fault escalation as needed.
• Diagnose, isolate, and resolve technical issues at both hardware and software levels.
• Apply patches and fixes for hardware and software problems.
• Execute assigned tasks with responsibility, including after-hours work when required to meet deadlines.
• Ensure timely follow-up and resolution of issues to achieve customer satisfaction and maintain high quality standards.
• Travel to customer sites for onsite implementation and support as required (including possible overseas travel).
• Collaborate effectively within a team-oriented, fast-paced environment.
• Continuously learn and adopt new technologies and best practices.
• Perform other related duties as assigned.

• Hands-on experience with Linux operating systems (RHEL, CentOS, Ubuntu).
• Experience with virtualization platforms (KVM, Proxmox, VMware).
• Proficiency in Linux shell, Bash, or Python scripting.
• Strong teamwork, communication, and problem-solving skills.
• Proactive, “can-do” attitude with a sense of ownership and accountability.
• Willingness to learn and adapt to new technologies.

• Experience in system design, automation, upgrades, and troubleshooting.
• Familiarity with HA clustering, HA Proxy, BIND DNS, Apache, Nginx, LDAP, SMTP, NTP, NFS, SNMP, PRTG, etc.
• Experience with cloud platforms (AWS, GCP, Azure).
• Knowledge of databases (MySQL, MariaDB, PostgreSQL).
• Understanding of networking, security best practices, and technologies (switching, routing, firewall, VLAN, TCP/IP).
• Experience with OS/application security hardening.
• Familiarity with containerization (Docker, Docker Swarm, Kubernetes preferred).
• Experience in backup/recovery, monitoring, capacity planning, version control, and security standards.

• Diploma/Bachelor’s degree in Engineering (Computer/Telecommunications), Computer Science, Information Technology, or a related technical field.
• Minimum 3-5 years of Technical Work Experience in the IT/Telecom industry.
• Strong communication skills for troubleshooting, gathering requirements, and recommending solutions.
• Proven experience in systems engineering, systems administration, network administration, or software engineering.