IT Infrastructure Engineer Team Lead (Japanese Speaking) (ID: 676942)
Our client, a well-known Japanese company is currently looking for an IT Infrastructure Engineer Team Lead (Japanese Speaking).
Responsibilities:
- Set up PCs, including email configuration, printer setup, and shared folder connections for mainly Japanese speaking clients
- Perform PC migration tasks
- Troubleshoot, maintain, and support PCs
- Handle network devices such as firewalls (FortiGate), switches (NETGEAR), and wireless access points (Ruckus)
- Perform maintenance and operation of network infrastructure
- Maintain and operate Microsoft 365 and Microsoft Azure
- Manage user accounts and configure access permissions
- Configure cloud services such as Exchange Online, OneDrive, Teams, and SharePoint
- Set up MDM and MAM using Intune for device management
- Conduct initial investigations and coordinate with vendors regarding internet and telephone lines
- Arrange LAN cabling work, and coordinate with vendors regarding telephone systems, web conferencing systems, CCTV, and door access control systems
- Assign tasks to team members
- Handle escalations from team members
- Perform general administrative tasks such as managing team members' leave
Requirements:
- Bachelor's Degree in Computer Science, a related technical field, or equivalent practical experience
- Minimum 3 years of hands-on experience in IT infrastructure
- Experience in operating Microsoft 365 is preferred
- Experience in configuring and managing network systems is preferred
- Proficient in Japanese language in order to communicate with Japanese speaking clients
Interested candidates who wish to apply for the advertised position, please clock on “Apply”. We regret that only shortlisted candidates will be notified.
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