Bukit Merah - Customer Service Officer (Call Centre I Bank)

apartmentAdecco placeBukit Merah descriptionTemporary calendar_month 
The Opportunity
  • This is an exciting opportunity to work for one of the leading banks.
  • It is an opportunity for an experienced Customer Service Officer to join their team

MNC|Bank

The Job
  • Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.
  • Ability to understand customers' needs and provide appropriate solutions and attention
  • Identify cross-sell opportunities during customer interaction
  • Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
  • Solicit customers' feedback and identify problem trends for improvement actions
The Talent
  • No experience required
  • Prior experience in call centres or customer service is highly preferred
  • Comfortable to be in a call centre role
  • Committed and focused
  • Strong communication skills
  • Adaptable and a fast learner
  • Strong customer centricity
Next Steps
  • Drop your resume and contact us to follow-up, or send your resume to [email protected]
  • Email Topic: Customer Service Officer
  • Only shortlisted candidates will be contacted
Wu Yue Shan
EA License No: 91C2918

Personnel Registration Number: R25138923

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