Customer Financial Team Leader (Korean Speaking)
- Flexi staff benefits
- AWS + Variable Bonus provided
- Career growth opportunity
Location: Central East (Near MRT Station)
Job Description:
➤Lead the team and each team member to meet KPI and achieve the team goal➤Perform Collection and improve AR performance of APAC customers
➤Engage with internal & external customers (Sales, Operations, Dispute Research Team, Customer from AP/Logistics/management to resolve issues that prevent customer payment performance
➤Following up with customer for payment via phone calls
➤Assisting customer in resolving billing related issues
➤Perform administrative tasks related to credit and collection
➤Engaged with company projects other than operation if managements required
Job Requirements:
➤Minimum 3-5 years of experience of Team KPIs managements and stakeholder communication➤Minimum 3 years of experience of customer service or other admins
➤Ability to interact with customers via email / phone to achieve work responsibility
➤Ability to use internal systems for transaction and Excel
➤Problem solving skills
➤Basic English for internal communication with English speaking counterparts
➤Proficiency in Korean comprehension (Business level) to liaise with Korean speaking customers in South Korean
➤Diploma or Degree holder preferred
➤Ability to communicate with customer patiently and precisely
➤Team player for achieving goal as a team
Interested applicants please send your resume to Jing Ling with email subject header “Customer Financial Team Leader (Korean Speaking) (Job ID: 19764)"
We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.
By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.
Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,
EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.
PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.
Please find Privacy Policy Agreement from the below link.http://www.pasona.com.sg/privacy.html
Tan Jing Ling
EA Registration No: R24124404
Pasona Singapore Pte Ltd1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246
EA License No:90C4069