Executive Assistant / Project Manager
Office Secretaries Bukit Merah Full-time
The responsibilities of the role center around project management, including document preparation (including editing, formatting and finalizing), calendar management (both internally and externally, across various geographies and time-zones, sometimes with tight deadline), and data management.
On top of this, he/she is expected to support the consultants in expense submission, field incoming calls, event management, etc. The EA will work closely with colleagues on several projects (6-10) simultaneously, in varied stages, to ensure that the projects are managed to the highest level of standards.
On top of this, he/she is expected to support the consultants in expense submission, field incoming calls, event management, etc. The EA will work closely with colleagues on several projects (6-10) simultaneously, in varied stages, to ensure that the projects are managed to the highest level of standards.
Each project takes an average of 4-6 month and some take longer. The EA will serve as a liaison between clients / candidates and is a representative of the firm, hence he/she must maintain the utmost level of professionalism and confidentiality.
Responsibilities:
- Manage projects and external activities through the global database / information systems (the systems usage is as important and as regular as checking/answering emails) and ensure information is uploaded and updated. Regularly keep track of assignment progress and proactively work with colleagues to prepare for the next step in the different processes.
- Serve as client liaison.
- Arrange all scheduling, i.e. candidate interviews, phone calls, face-to-face meetings, video calls, client meetings, update calls and reference calls as appropriate.
- Manage executive and candidate travel schedules, provide assistance in travel arrangements.
- Prioritize and handle complex, confidential matters and assuring discreet handling of all corporate business. Take initiative in executive’s absence to minimize effect of his/her absence.
- Screen individual consultant’s telephone lines, as well as answer “overflow” calls.
- Build positive relationships and interfaces with high-level executive candidates (Fortune 500 level client executives & candidates) and their assistants.
- Work with Expert team on projects from start to finish to ensure smooth process and completion.
- Ensure that all outgoing documents including general correspondence, reports, proposals, presentations and miscellaneous documents are of high quality and produced on time.
- Process expense claims for consultants and candidates.
- Assist accounting department with invoicing to clients.
- Assist other Executive Assistants with work overflow as and when capacity allows.
- Undertake ad hoc projects as requested. Assume ownership or shared responsibility for planning, organizing and executing the projects.
Requirements:
- Project management skill is required
- Strong oral and written communication skills
- High learning agility (particularly usage of database/information systems)
- Comfortable working in face-paced environments, and not afraid of challenges
- Possesses a can-do attitude and problem-solving mindset but not afraid to ask for help
- Assertive and yet diplomatic
- Meticulous and yet have the big-picture view
- Strong MS office skills
- Highly collaborative
- Willingness to help and go above and beyond
- Maintain a positive attitude at all time
- Some secretarial experience (8-year) is accept
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