Business Systems Analyst (Agile, Process Automation, Dashboard Development) - Bukit Merah
Work Hours: Mon - Fri, 9AM - 6:30PM
About the Role (Client: Bank Sector Client - Singapore): We are looking for a Systems Analyst (also known as IT Business Analyst or Application Systems Analyst) to join our Agile delivery team in developing business intelligence reporting dashboards and automation solutions that improve internal workflows/process automation in a banking and financial services technology function.This role is well-suited for candidates without relevant experience or professionals with 1–2 years of experience in systems analysis, software testing, or IT business analysis, especially within Agile/Scrum projects.
Key Responsibilities:
Requirements Gathering & Process Analysis- Collaborate with business users, product owners, and project managers to collect, document, and validate requirements.
- Translate business needs into detailed functional specifications and user stories.
- Analyse “as-is” and define “to-be” processes to support process automation and workflow optimisation.
- Participate in Scrum ceremonies (daily stand-ups, sprint planning, backlog grooming).
- Work with developers and testers to ensure alignment between business requirements and technical implementation.
- Maintain and enhance Agile reporting dashboards for project tracking, problem management, and release planning.
- Support User Acceptance Testing (UAT), review test results, and classify issues (defects, data discrepancies, change requests).
- Liaise with testing teams to ensure timely resolution of issues.
- Assist in monitoring project timelines, deliverables, and budgets.
- Prepare status updates and progress reports for multiple concurrent projects.
- Candidates without relevant experience or candidates with 1–2 years of relevant experience in system analysis, IT business analysis, or software testing.
- Familiarity with Agile/Scrum frameworks and SDLC (Software Development Life Cycle).
- Exposure to banking, fintech, or digital banking projects is advantageous.
- Proficiency in Microsoft Excel and PowerPoint; knowledge of Jira and Confluence is a plus.
- Strong analytical thinking, attention to detail, and communication skills.
- Ability to work in a fast-paced, deadline-driven environment.
Systems Analyst, IT Business Analyst, Application Systems Analyst, Agile, Scrum, Jira, Confluence, Process Automation, Workflow Optimisation, Dashboard Development, UAT, Defect Management, Digital Banking, Fintech, Banking Technology, SQL (Basic), Project Tracking, SDLC, User Story, Product Owner, Sprint Planning, Business Intelligence
About us:D L Resources Pte Ltd is a leading provider of IT Professional Services & Banking outsourced staffing solutions, serving a diverse portfolio of clients across various industries including Financial Services Institutions, Banks & MNCs.
Interested candidates may reach out directly to our recruiters (Edwin: +65 8 8 3 3 0 1 9 2 | EA License No: 24C2333 | EA Personnel No: R24123520)