Dental Receptionist/Assistant - Toa Payoh

Work Location: Orchard, Central Region

Job Highlights:

• Immediate Positions Available
• Accessible location, 10 mins walk from Orchard MRT
• Benefits: Performance Bonus, Reward Incentives, Medical, Dental, and Insurance

Job Description:

• We welcome both experienced and non-experienced candidates!
• Training will be provided.

Duties and Responsibilities (Dental Receptionist):

• Greet, register, and check in patients, promptly informing the respective doctors and assistants of their arrival.
• Attend to phone calls, messages, and email inquiries, addressing patient concerns and providing necessary information.
• Handle patient inquiries and provide assistance as needed.
• Schedule, reschedule, and confirm appointments for the following day, ensuring the appointment book is filled.
• Collect and process payments accurately from patients.
• Coordinate with laboratories for case collection and follow up on outstanding cases.
• Proactively reach out to patients to fill available appointment slots.
• Adhere to established procedures for the opening and closing of the clinic each day.
• Retrieve patient folders for daily appointments to ensure a smooth workflow.
• Maintain a tidy and presentable reception area and clinic environment.
• Participate in staff meetings and task force activities to contribute to the clinic's overall efficiency

Duties and Responsibilities (Dental Assistant):

• Assist the Dentist during dental treatments and procedures.
• Anticipate the requirements of the dentist.
• Ensure the comfort of patients through treatment.
• Disinfect and sterilize instruments and equipments.
• Perform general housekeeping to ensure cleanliness of treatment rooms.
• Maintain appropriate levels of supplies in treatment rooms.
• Prepare materials, dental instruments, and equipments as required.
• Any ad hoc duties as assigned by the Supervisor.

Benefits:

• Competitive salary and performance-based incentives
• Career Progression
• Supportive and friendly work environment