Senior Engineering Manager

Senior Engineering Manager

Work Dynamics - Integrated Facilities Management

Key Responsibilities of a Senior Engineering Manager:

• Deliver services for property operation and maintenance, including customer/client services, budget management, facility maintenance, procurement, and supplier management.
• Develop client relationships to support corporate real estate goals.
• Lead the team in inspection, testing, and maintenance of facilities systems, ensuring compliance with local codes.
• Monitor MEP maintenance services for quality and timely delivery.
• Provide engineering oversight for comprehensive facility, contract, and procurement management for engineering services.
• Contribute to achieving financial targets, KPIs, and meeting service level agreements.

Specific Responsibilities:

• Provide technical advice to Facilities Engineers, technicians, and project teams.
• Lead team members in task execution.
• Report and escalate incidents; act as the point of contact for engineering escalations.
• Involve in general building process and mechanical system issues; lead troubleshooting and restoring HVAC systems.
• Mentor and train staff, ensuring they have necessary equipment and tools for safe job performance.
• Manage and program building management systems (BMS).
• Perform maintenance planning, implementation, and review of site-specific engineering processes and protocols.
• Contribute to investigating facilities-related issues; lead troubleshooting and restoring systems.
• Maintain documentation of all maintenance performed, including system deficiencies.
• Perform risk assessments & Failure Mode and Effect Analysis (FMEA).
• Facilitate Work Order processing (CMMS /Corrigo workflow).
• Provide effective solutions for site daily operations and technical issues.
• Ensure all essential site activities, including maintenance, are performed safely and efficiently, complying with all relevant policies and regulations.
• Lead audits to ensure safety procedures, disaster recovery, business continuity plans, and escalation procedures are in place and maintained.

Performance Excellence:

• Foster positive working relationships by meeting and exceeding service level agreements.
• Ensure all key performance indicators are met.

Championing Improvement and Projects:

• Monitor spend and budgets for engineering contracts.
• Suggest improvements and savings for engineering systems.
• Coordinate with vendors on projects, ensuring proper management, safety audits, and timely repairs.
• Act as the engineering point of contact, working with system leads on forecasts and planning.
• Be open to new and innovative ideas, focus on continuous improvement, and customer delight.

Required Skills and Experience:

• Diploma or degree in engineering (Mechanical/Electrical).
• At least five years of experience in an office environment or engineering operations.
• Strong background in engineering troubleshooting is a plus.
• Proven experience in facilities system operations, MEP installations, etc.
• Experience in electrical and safety, HSE programs is a plus.

Communication Skills:

• Excellent command of spoken and written English.
• Ability to communicate technical issues to non-engineering colleagues, clients, and vendors.

Agility and Problem Solving:

• Embody the JLL service culture, turning problems into opportunities with flexibility.
• Be a role model with uncompromising standards, a collaborative team player, professional communicator, and demonstrate accountability.

Team Player:

• Work as a collaborative team player, communicate professionally, and demonstrate accountability.
• Passion for working with and for people.