Application Specialist

This role requires someone with experience in an enterprise-level environment, where you've worked with complex applica

• scale applications.

This role requires someone with experience in an enterprise-level environment, where you've worked with complex applications and large datasets rather than developing small-scale tools.

You should be adept at solving problems efficiently and proactively, ensuring system performance and minimizing downtime.

• Troubleshoot and resolve user issues with software applications, ensuring smooth and efficient operation by providing timely and effective support.
• Diagnose and address technical issues reported by users, including application bugs, data errors, and performance-related problems.
• Analyze error logs and system behavior to identify recurring issues, implementing preventative measures to enhance application stability.
• Perform updates, patches, and configuration changes to ensure the application aligns with the latest company codebase and industry standards.
• Manage, prioritize, and resolve support requests in a timely manner to minimize user disruption.
• Provide technical assistance to users encountering issues with the application, offering clear solutions and guidance.
• Communicate technical problems and solutions to individuals with varying levels of technical expertise.
• Collaborate with the development team to identify and report bugs, recommend improvements, and contribute to overall application enhancements.
• Create and maintain detailed technical documentation, including troubleshooting guides and knowledge base articles.

• Bachelor's degree in Computer Science, Management Information Systems (MIS), or a related field.
• 4+ years of experience developing end-to-end business applications using technologies such as PHP, Java, JavaScript, React, Python, or similar.
• 2+ years of experience working with Web Services APIs.
• Deep understanding of software architecture, database concepts, and system integration.
• Experience with Salesforce or other CRM tools is a plus.
• Strong troubleshooting and debugging skills, with a keen attention to detail.
• Excellent verbal and written communication skills.
• Highly motivated, able to work independently, and collaborate effectively within a team.
• Ability to quickly learn and master new technologies and tools.

We regret to inform that only shortlisted candidates will be notified / contacted.

EA number : R23115060, Clarie Khoo Jia Min Allegis Group Singapore Pte Ltd, Company Reg No.

200909448N, EA License No.

10C4544