Banquet Team Leader

HOTEL OVERVIEW

With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine.

Banquet Guest Service Leader

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Perform the tasks of function room setup, dining table setting, buffet counter and refreshment setting base on each BEO’s requirement, instruction and departmental standards
• Prepare, maintain or check the preparation of service mise-en-place according to each event and are ready/sufficient for operation needs
• Check the appearance, orderliness, cleanliness and proper set-up of the function room/refreshment area and all its related areas with the function checklist, and be ready before 30 minutes of the commence of each event/coffee break
• Maintain and ensure all function rooms appearance, orderliness and cleanliness are at satisfied condition after the end of each event
• Handle event billing accordingly to BEO’s instruction and complete post function report when event ended
• Assist the management to supervise junior team members and casual labour under his/her leadership/section and to ensure all tasks assigned/required by the event/operation are carried out on time and according to instruction and departmental standards as well as at the satisfied level
• To monitor/supervise the use of equipment by casual labour and to ensure it is used in the correct manner under the relevant standard of operations and work safety guideline
• Perform or assist in the Hosting, Cashiering and Bartending duties whenever is required or when is assigned
• Maintain and check the supply of equipment/stock level and ensure no shortage of items which have impact on the operation and guests
• Take part in daily line-ups and participate all assigned training program
• Handle all the administration works pertaining to cashier/bar operation requirement and company’s policies, and in good order when required
• Act as a runner between each meeting rooms, delivering or collecting various items which are required by guests

Qualifications:

• Minimum 2 years banquet experience in 5 Star Hotel
• Experience in similar size/style of 5* hotel
• O-Level and above, or same level of education
• Friendly personality with positive attitude
• Good communication skills and guest relations.
• The ability to work well with a large group of people in a team environment
• Must be able to work well in stressful, high-pressure situations
• Ability to work a flexible schedule including nights, days, weekends and Public holidays

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/