Retail and Operations Associate

Manage e-commerce platform

• Manage retail outlet(s)
• Effectively manage the daily retail sales, order fulfillment, customer relationships.
• Customer Service Excellence - Provide a high-standard level of service to all customers by being proactive, identify and solve their problems, and always be professional and courteous.
• Ensure proper visual merchandising is maintained according to company guidelines and brand standard.
• Manage retail promotions, sales, marketing programs
• Effectively manage loyalty program

• Min. Diploma graduated
• Min 1-2 years retail sales experience, preferably in luxury retail;
• Demonstrated strong communication and interpersonal skills.
• Outgoing personality and willingness to engage with people.
• Sales and Results focused with high energy
• Strong interests in events, florals, crafts preferred.
• Demonstrated track record of successful client management and a portfolio of VIP clients.
• Basic understanding of social media/E-commerce platforms (Shopify, Google Ads, FB/IG, Mailchimp).
• Must be Singaporean Citizen/PR