Assistant Operations Manager (Clementi) - Clementi - ref. e95517519
Frontier Healthcare Holdings Pte Ltd Clementi Full-time
Assistant Operations Manager – Clementi
We are seeking a dynamic and motivated Assistant Operations Manager to oversee the day-to-day operations of our medical center located in Clementi. The ideal candidate will work closely with the Clinical Head, Clinical Team and HQ Team to ensure the smooth functioning of the center, maintain high standards of patient care, and lead a dedicated team of healthcare professionals.
Key Responsibilities
Primary Duties (80%)- Report to Head, Operations (HQ) and support the Clinical Head (Clementi) in managing center operations.
- Lead and supervise a multi-disciplinary team including doctors, nurses, clinical executives, and dispensary technicians.
- Monitor and manage operational KPIs across various center functions.
- Drive service quality, operational efficiency, and continuous improvement initiatives.
- Ensure compliance with relevant legal, clinical, and government regulations.
- Oversee patient experience and gather feedback to enhance service standards.
- Liaise with HQ and Clinical Head (Clementi) to support marketing efforts and patient engagement.
- Provide timely and accurate reports on clinical, financial, and operational matters.
- Ensure all clinical and operational KPIs are met or exceeded.
- Engage with public, private, and community stakeholders for partnership opportunities.
- Assist in reviewing marketing strategies and pricing with HQ.
- Support policy and SOP review with the Clinical Head (Clementi).
- A recognized degree in a relevant discipline.
- At least 2 years of experience in healthcare operations or administration.
- Proactive, meticulous, and able to work independently.
- Proven supervisory or team leadership skills.
- Strong interpersonal, communication, and problem-solving abilities.
- Proficient in Microsoft Office (Excel, Word, PowerPoint).
- Familiarity with HealthierSG initiatives is advantageous.
- Experience in clinic settings or adaptability to healthcare environments is a plus.
Working Hours: Monday to Friday, 8.15am – 5.15pm
Why Join Us?- Be part of a meaningful mission in community healthcare.
- Collaborate with a supportive and dedicated healthcare team.
- Opportunity to lead, grow, and make tangible impact.
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