Customer Service Executive
RICHWELL GLOBAL FORWARDING PTE. LTD. Pasir Ris Full-time
Job Highlights
- Career progression
- Competitive salary & benefit package
Job Description
Responsibilities:
- Deal with clients pertaining to all post-deal activities to ensure all necessary operational information is passed on timely
- Resolve common and complex deliveries, disputes and claims between clients and ship-owners
- Handle loading and discharging procedures and documents
- Assist in fowarding issue, i.e. computation for freight, demurrage and laytime
- Report to the Head of Operations on all operational activities
- Any other ad-hoc duties as assigned
Requirements:
- Min Diploma holder with 1-2 years of related working experience in Forwarding industry. Candidates with more than 3-4 years’ experience, will be considered for a senior position
- Able to work independently, responsible and manage multiple priorities
- Hardworking and able to work under pressure
- Strong team player with good interpersonal skills
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