F&B & Retail Supervisor - Toa Payoh

Employment Type: Full-time

About The Dempsey Project

At The Dempsey Project, we offer a unique blend of elevated dining and curated retail experiences. Our ethos combines quality ingredients, exceptional service, and a welcoming ambiance that invites guests to explore, dine, and connect. We are looking for a dedicated Restaurant & Retail Supervisor to join our team and help lead daily operations to the highest standard.

Job Summary

Your attention to detail, leadership, and passion for hospitality will be essential to ensuring smooth operations and achieving our commercial goals.

• Supervise daily restaurant and retail floor operations to ensure high standards of service and efficiency
• Assign tasks and monitor team performance to ensure responsibilities are executed effectively and promptly
• Provide ongoing training and motivation to staff to uphold excellent customer service and operational standards
• Monitor inventory levels, stock movement, and order supplies as needed for both F&B and retail departments
• Ensure compliance with health, safety, and hygiene regulations
• Handle customer inquiries, feedback, and complaints professionally and proactively
• Collaborate with the management team to optimize workflows, reduce operational costs, and increase revenue
• Assist in preparing sales reports, staff schedules, and retail merchandising displays
• Uphold The Dempsey Project’s brand image, service style, and values

• Proven experience in a supervisory role within the F&B and/or retail industry
• Strong leadership, communication, and interpersonal skills
• Ability to multitask, prioritize, and remain calm in a fast-paced environment
• Customer-focused mindset with a keen eye for detail
• Familiarity with POS systems and inventory management software
• Flexibility to work on weekends, holidays, and shifts as required
• A positive attitude and a passion for food, hospitality, and retail
• Preferably attained WSQ Follow Food & Beverage Safety and Hygiene Policies and Procedure certificate

• A dynamic and supportive work environment
• Opportunities for professional development and growth
• A chance to be part of a growing, values-driven team
• Job Highlights:
• 5 Days (44 hours) Work Week
• 14 Days Annual Leave
• Staff Meal provided
• Shuttle Bus provided from Orchard/Holland V/Botanic Gardens (by Dempsey Hill Management)
• Fun and positive working environment!

Working Location: The Dempsey Project, Block 9 Dempsey Rd, #01-12, Singapore 247697