Asst. Operations Manager/ Operations Executive

We are seeking a proactive and detail-oriented Senior/Operations Executive to support the smooth day-to-day operations of our Home. Working closely with the Operations Manager, you will coordinate with internal departments and external partners to ensure a safe, efficient, and well-maintained environment for our residents and staff.

Key Responsibilities:

• Work with the Operations Manager to coordinate operational matters across departments and with external stakeholders.
• Support daily operational needs of residents and the organisation to ensure seamless service delivery.

• Plan, implement, and oversee preventive maintenance programmes for all facilities, equipment, and systems.
• Schedule and monitor maintenance activities to ensure optimal efficiency, safety, and asset lifespan.
• Track warranties, service schedules, and condition of facilities and equipment.

• Manage external vendors and service providers (e.g. pest control, food suppliers, contractors).
• Supervise vendor works to ensure compliance with contractual requirements and health & safety regulations.
• Conduct regular inspections to maintain high standards in maintenance, cleanliness, and food services.
• Monitor contract expiry and renewals, source quotations, and prepare vendor evaluations.

• Assist in executing workplace safety, fire safety, and WSH plans.
• Support compliance with relevant safety regulations and organisational policies.

• Prepare operational statistics, reports, and documentation.
• Support contract management and generate monthly reports to monitor expenses, performance, and service quality.
• Contribute to continuous improvement initiatives through data tracking and analysis.

• Manage IT-related matters and liaise with HQ.
• Identify areas for operational improvement and support innovation initiatives.
• Work with the Operations Manager to resolve operational issues and enhance efficiency.

• Perform other duties as assigned.
• Be prepared to support activities or events outside normal working hours when required.

• Diploma or Degree in Building Management, Estates Management, Engineering, or equivalent.
• Minimum 2 years’ experience in operations or facilities management (healthcare setting preferred).
• Experience in a healthcare or eldercare environment is an advantage.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Strong interpersonal, communication, and organisational skills.
• Good command of spoken and written English.
• Able to work independently and collaboratively in a team.
• Meticulous, proactive, and solution-oriented.