Woodlands - Catering sales executive

1. Sales & Client Engagement

• Actively support the sales team with lead generation, client prospecting, and follow-ups.
• Be the primary point of contact for clients, ensuring a seamless, high-touch experience from first inquiry to post-event feedback.
• Present clear, detailed information about services, pricing, and availability to potential clients.

1. Event Planning & Customization

• Collaborate with clients to understand their event vision, preferences, and budget.
• Work with culinary and operations teams to develop tailored proposals, creative menus, and service packages.
• Ensure dietary preferences and special requests are met with precision and care.

1. Coordination & Execution

• Schedule and coordinate site visits, tastings, and meetings for the sales team.
• Support event logistics including venue setup, vendor coordination, transportation, and on-site needs.
• Resolve any event-related issues promptly and professionally, ensuring smooth execution every time.

1. Sales Support & Documentation

• Process catering orders with accuracy and efficiency.
• Maintain detailed records including contracts, invoices, and event summaries.
• Coordinate with finance for timely billing and payment follow-ups.

1. Reporting & CRM Management

• Use CRM tools to manage leads, client data, and pipeline activities.
• Generate regular sales reports highlighting performance metrics, conversion rates, and growth opportunities.
• Assist in identifying potential areas for business development and repeat client engagement.

1. Relationship Building

• Foster strong, long-term relationships with clients by providing exceptional service and follow-through.
• Conduct post-event check-ins to gather feedback, resolve concerns, and encourage future bookings or referrals.

Requirements:

• Minimum of 3 years’ experience in catering sales, event planning, or hospitality sales (experience as a Catering Sales Executive is highly preferred).
• 1–2 years of outdoor sales experience is preferred.
• Candidate must possess at least a Secondary School education.
• Good interpersonal and communication skills.
• Proficient in English; bilingual ability is a strong advantage.
• Aggressive, outgoing, self-initiated, and responsible personality.
• Strong client management, event coordination, and cross-functional collaboration skills.
• Excellent organizational and time management abilities.
• Solid understanding of the local catering and event market with strategic sales insight.
• Demonstrated ability to meet and exceed sales targets and contribute to revenue growth.
• Experience using CRM systems with a data-driven approach to sales.
• Passion for hospitality, food, and delivering exceptional guest experiences.
• Competitive base salary with transport allowance and performance-based commission.
• Full-time position.