Technical Officer (Facilities Management, Soft / Support Services)

What You'll Do:

1. Supervise and coordinate soft services (cleaning, pest control, waste management and etc.) for the HQ office building to ensure the environment is clean, safe, and well maintained.
2. Monitor contractors’ performance and ensure services are delivered according to required standards and service levels.
3. Attend to and follow up on housekeeping-related issues and feedback (e.g. cleanliness, pest sightings, waste matters) to ensure timely resolution.
4. Coordinate and arrange works with service providers, ensuring proper execution and completion of tasks.
5. Ensure contractors comply with workplace safety requirements and building guidelines when carrying out their works.
6. Liaise with internal stakeholders and service providers to support smooth day-to-day office operations.
7. Maintain records of inspections, service reports, and contractor performance for reporting purposes.
8. Ensure compliance with safety policies, regulatory requirements, and industry standards, including maintaining proper documentation, permits, and records across all facilities management works.
9. Support emergency response operations, such as system failures, safety incidents, and after-hours urgent maintenance issues when required for both building and facilities infrastructure.
10. Collaborate with internal stakeholders, consultants, and service providers to support integrated facilities management operations and continuous improvement initiatives.
11. Perform any other duties related to the job scope as assigned by the Supervisor, including participation in facilities initiatives.

What You'll Need:

1. Diploma in Facilities Management or any Engineering.
2. Minimum 2 years of relevant experience in facilities management, building maintenance, soft services (cleaning, pest control, waste management) or related fields.
3. Entry level candidates are welcome to apply (On job training will be provided)
4. Hands-on experience in supervising contractors, managing facilities and infrastructure maintenance works, and resolving operational issues.
5. Familiarity with local building codes, safety regulations, and compliance requirements, such as Workplace Safety & Health (WSH) and Fire Safety guidelines and other FM‑related regulatory requirements.
6. Proficient in using maintenance management systems, MS Office applications, and digital tools for reporting and coordination.
7. Good communication, teamwork, and stakeholder management skills, with the ability to collaborate with external vendors across multiple FM disciplines.