Part-Time Customer Service/Admin Assistant (Contract Basis) - Toa Payoh - ref. h06343603

Part-Time Customer Service/Admin Assistant (Contract Basis)

• Handle walk-in customers and in-coming calls.
• Assist customers with inquiries, in person, over the phone, or on online platforms.
• Assist customers in making appointments, online or via telephone calls.
• Collaborate with the sales team to improve customer satisfaction, resolve issues and create a positive shopping experience.
• Participate in roadshows and store events.
• Maintain cleanliness and organization in the store.
• Support the store with administrative tasks.

• Diploma or GCE ‘O’ / ‘N’ Level holders; prior retail or customer service experience is a plus.
• Experience in Customer Service and admin works.
• At least one year’s relevant working experience.
• Strong communication and interpersonal skills.
• Ability to deal with customers with patience and empathy.
• Basic computer literacy - Outlook, Word, Excel, experience in CRM is a plus.
• Independent, responsible, and customer-friendly
• Ability to multitask.
• Bilingual.
• Only Singaporeans or Singapore Residents need apply.
• Work Conditions
• Willing to work on Contract Basis.
• Must be willing to work on weekends.
• Various locations at central Singapore.

We regret that only short-listed candidates will be contacted.