HR Consultant (HR Outsourcing / HR Services)

About the Role

We are looking for a hands-on and client-focused HR Consultant to manage a portfolio of clients and deliver end-to-end HR outsourcing services. This role is ideal for a strong HR generalist who thrives in a fast-paced environment, enjoys working with different organisations, and is able to balance multiple priorities while providing practical and compliant HR solutions.

You will act as a trusted HR partner to clients, supporting both operational HR matters and strategic initiatives.

1. Full-Spectrum HR Service Delivery

• Manage end-to-end HR functions for assigned clients, including:
• Recruitment and onboarding
• Employee lifecycle management (confirmation, transfers, promotions, exits)
• Performance management processes (KPIs, appraisals, PIPs)
• Training and development coordination
• Compensation and benefits administration
• Draft, review, and implement HR policies, employee handbooks, and employment contracts
• Ensure proper documentation and adherence to HR best practices

1. Client Portfolio Management

• Manage a portfolio of multiple clients across different industries simultaneously
• Act as the main point of contact for all HR-related matters
• Build strong relationships with business owners, managers, and key stakeholders
• Conduct regular check-ins with clients to understand business needs and workforce challenges
• Provide proactive HR recommendations aligned to clients’ business objectives

1. Talent Acquisition & Workforce Planning

• Partner with clients to understand hiring needs and role requirements
• Manage full recruitment cycle:
• Job postings and sourcing
• Screening and shortlisting candidates
• Interview coordination and participation
• Offer management and onboarding
• Advise on manpower planning, organisation structure, and hiring strategies

1. Employee Relations & Advisory

• Provide practical HR advice on employee relations matters, including:
• Disciplinary actions and misconduct cases
• Performance issues and improvement plans
• Grievances and conflict resolution
• Support investigations and recommend appropriate actions in line with company policies and local regulations
• Guide clients on fair and consistent HR practices

1. HR Compliance & Governance

• Ensure clients’ HR practices comply with Singapore employment laws and regulations (e.g. Employment Act, CPF contributions, MOM guidelines)
• Keep updated on regulatory changes and advise clients accordingly
• Support audits and ensure proper HR documentation and records are maintained

1. Payroll & HR Operations

• Support payroll processing, ensuring accuracy and timeliness
• Manage leave administration, claims, and benefits tracking
• Maintain accurate and up-to-date employee records in HR systems

• Bachelor’s Degree in Human Resource Management, Business Administration, or related discipline
• Minimum 1–3 years of relevant HR generalist experience, preferably in HR consulting, outsourcing, or handling multiple business units
• Strong knowledge of Singapore employment legislation and HR practices
• Strong problem-solving skills with a practical, solutions-oriented mindset
• Excellent interpersonal and communication skills, with confidence in engaging clients
• Highly organised with strong attention to detail and ability to prioritise workload
• Proficient in Microsoft Office

• Experience working with SMEs across different industries
• Exposure to payroll processing and HRIS systems
• Ability to work in a fast-paced and dynamic environment

• A proactive and resourceful HR professional who can work independently
• Someone who enjoys variety and can adapt to different client environments
• Strong sense of accountability and ownership over client portfolios
• A team player who is also comfortable managing responsibilities autonomously