Events Manager (Venue/Events/Hospitality)

apartmentWSH Experts placeBukit Merah scheduleFull-time calendar_month 
Responsibilities
  • Supervise and manage the Events, Feedback, License Management and Patrol Officers assigned to their team.
  • Provide training program for candidates i.e. service-related training, knowledge of SOP in handling events, feedback cases, applications.
  • Deployment and Attendance Management
  • Ensure quality of replies adhere to the service standards and timeline
  • Review existing workflows and suggest productivity improvements/innovative solutions
  • Consolidating monthly report using monthly performance report
Requirements
  • A Degree in Venue/Events/Hospitality and Tourism Management, Mass Communications, Communications and New Media, Marketing, Business Administration or related discipline.
  • Experience in events or venue management, marketing, hospitality, customer service management, call centre management or quality service management;
  • Strong leadership abilities and exceptional organisational and time management skills.
  • Experience in data analytics, and/organisation development preferred
electric_boltImmediate start

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