Manager (Wellness Travel & Experiences)
About Us:
True Group is one of Singapore’s leading fitness and wellness companies, operating established brands such as TFX, True Fitness, and Yoga Edition. As part of our next phase of growth, we are launching a new wellness travel arm, focused on curating transformative, wellness-centric retreats and outbound travel experiences across Asia and beyond.
We are seeking a highly capable executive to play a pivotal role in establishing and operating this new business vertical, and in compliance with Singapore Tourism Board (STB) licensing requirements.
Role Overview:
As the Manager (Wellness Travel & Experiences), you will be responsible for the end-to-end management and operations of the newly established travel business, ensuring compliance with regulatory requirements while driving the development of unique, wellness-focused travel experiences.
This is a rare opportunity to build and shape a new business arm within an established wellness brand, combining travel, fitness, and lifestyle into a compelling regional offering.
Key Responsibilities:
- Travel Agency Operations & Compliance
- Oversee the day-to-day administration and operations of the travel agency
- Ensure full compliance with Singapore Tourism Board (STB) licensing requirements and regulations
- Establish operational workflows, SOPs, and internal processes for smooth business operations
- Liaise with relevant authorities, partners, and vendors
- Product Development & Itinerary Curation
- Curate and design wellness-centric travel itineraries, including yoga retreats, fitness getaways, and holistic wellness experiences
- Identify and onboard suitable partners (resorts, retreat centres, local operators)
- Ensure all programmes align with True Group’s premium wellness positioning
- Business Development & Growth
- Drive the growth of the travel business through new concepts, destinations, and partnerships
- Collaborate with internal teams (marketing, sales, instructors) to launch and promote retreats
- Explore corporate wellness travel opportunities and group bookings
- Sales & Customer Experience
- Support and optimise sales processes for travel packages and retreats
- Ensure high standards of customer journey and experience, from enquiry to post-trip engagement
- Contribute to pricing strategies and revenue optimisation
Requirements:
- Minimum 2-3 years of relevant managerial experience in the travel industry
- Experience in roles such as:
- Tour operations management
- Travel agency sales leadership
- Corporate travel management
- Strong understanding of Singapore’s travel industry landscape, regulations, and operating environment
- Proven ability to manage operations, stakeholders, and deliver end-to-end travel experiences
- Entrepreneurial mindset with the ability to build and scale a new business function
Advantageous:
- Holds a valid Individual Travel Agent (Tour Guide) Licence in Singapore
- Experience in wellness tourism, retreats, or lifestyle travel segments
- Existing network of travel partners and vendors