Senior Executive / Assistant Manager, M&E & FM

At 135,700 sqm in size, it offers a range of facilities including airport services, indoor gardens and leisure attractions, retail and dining offerings as well as a hotel, all under one roof. These unique offerings in Jewel are envisaged to enhance Changi Airport’s appeal as a premier air hub.

As the Senior Executive / Assistant Manager, you will be part of a larger team that manages Jewel’s mechanical, electrical and attractions systems, as well as facilities management. As a core member of the team, you will:

• Oversee M&E systems such as, ACMV, Electrical Installations, Fire Protection and Lift, Escalator, Travellator (LET) and Attractions
• Be responsible for the safety, continual improvement, upgrading and procurement of the systems & attractions, including but not limited to life-cycle cost analysis, preparation of technical reports, tender specifications & necessary approvals, etc.
• Oversee soft services such as, cleaning and pest control
• Oversee building maintenance and repair
• Oversee project works such as reconfiguration of lettable area (AEI) and large-scale improvement works (toilet upgrading)
• Drive feasibility studies, COU, A&A/ minor works and other asset enhancement projects and service improvement initiatives.
• Provide strategic guidance in sourcing & contract management, operations & maintenance and resource & cost sustainability.
• Formulate & execute maintenance strategies and budget plans, both OPEX & CAPEX.
• Liaise with the relevant authorities for annual (re)certifications, licenses to operate, submission of regulatory documents, etc.
• Continually review and enhance operational & maintenance strategies, SLA and SOP to advance our business objectives and ensure related processes are aligned with the latest regulatory requirements.
• Manage multiple stakeholders, including internal counterparts from leasing, marketing, attractions & mall operations, as well as external service providers & tenants.
• Be Pro-Business and Forge win-win partnerships with tenants’ shopfloor/ frontline operations.

• >3 years of M&E and FM experience in a large retail, attraction or mixed-use environment.
• Maintenance or operations management experience in a large retail, attractions, or mixed-use environment is a plus.
• A people manager who is self-motivated, driven, analytical and a good team player, with proven ability to excel in a dynamic environment and perform under tight timeline.
• Excellent interpersonal, verbal, written and presentation skills.
• Degree in Mechanical Engineering, Electrical Engineering, Facilities Management, or other relevant technical disciplines.
• Certified as a Senior Fire Safety Manager (Senior FSM) and/or Registered Safety Officer will be advantageous.
• Fresh graduates are welcome to apply.