Bukit Merah - Relationship Manager - Retail Banking (ID: 680136)
Job Purpose:
To acquire high quality and high value accounts and deposits from targeted segment in Singapore market and cross sell relevant services and products such as Home Loan, Remittances etc based on extant and applicable regulatory framework
Core Responsibility:
- New High Net Worth Individual/Qualified Depositor Bank Account Opening and related KYC documentation
- To source customers through outbound phone calls (cold calls) and physical visits to Individuals with a view to acquire deposit accounts
- Scouting and reaching out to target set of clients
- Reaching out to target clients
- Outbound customer outreach and doing sales pitch
- Doing individual KYC
- Cross sell remittances and Home loan and other relevant products/services
- Ensure adherence to the Know Your Customer (KYC) and AML/CFT norms
- Maintaining relationship with Key Accounts and ensure timely processing of remittance transactions
- To attend to customer queries/complaints and ensure they are resolved and nil escalation / operational loss to bank
- To ensure complete adherence to regulatory guidelines and organizational policies and procedures
- Any other relevant task or project as assigned by the Reporting Manager
Requirements:
- Bachelor’s degree in Business, Finance, Economics, or a related field
- Proven experience in a retail banking or relationship management role (2–5 years preferred)
- Strong knowledge of consumer banking products and services
- Excellent interpersonal, communication, and sales skills
- Customer-centric mindset with the ability to build trust and rapport
- Ability to work independently and within a team to meet targets
- High level of integrity and professionalism
Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.
EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)
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