Bedok - Clinic Assistant for In-house Clinic

Job Overview:

We are looking for a responsible and proactive Clinic Assistant to support the operations of our in-house corporate clinic. The clinic serves employees of a specific organization and operates with a lean team, so you must be confident working independently to manage both clinical and administrative duties.

Key Responsibilities:

• Independently manage daily clinic operations including reception, patient registration, and appointment scheduling.
• Provide basic clinical support such as vital signs taking, wound dressing, and first aid (if qualified as Enrolled Nurse).
• Dispense medications accurately and provide clear instructions to patients.
• Perform billing, payment collection, and submission of corporate or insurance claims.
• Maintain accurate patient records and ensure compliance with clinic protocols and data privacy.
• Manage clinic supplies, ensure stock levels are sufficient, and coordinate with vendors when necessary.
• Uphold hygiene and readiness of consultation and treatment areas.
• Act as the key point of contact for the organization’s employees and liaise with external healthcare partners when needed.

Requirements:

• Minimum 1 year of relevant experience in a clinic, healthcare, or nursing setting.
• Enrolled Nurse certification or clinical experience is preferred.
• Proficient in English; Basic Mandarin is an advantage to assist Mandarin-speaking patients.
• Strong organizational and problem-solving skills; able to work independently with minimal supervision.
• Comfortable working in a fast-paced, lean environment with multitasking responsibilities.
• Familiarity with clinic management systems and claims processes