Toa Payoh - IT Helpdesk/Technical Support

apartmentJAC RECRUITMENT PTE. LTD. placeToa Payoh descriptionPermanent calendar_month16/7/25

COMPANY OVERVIEW

Our client is a major Japanese company and looking to meet with ICT Support engineers to provide technical support to the Singapore team.

JOB RESPONSIBILITIES

System & Infrastructure Management: Oversee installation, configuration, and monitoring of operating systems, servers, and system tools to ensure optimal performance and availability.
User Device Setup: Handle setup and maintenance of laptops, desktops, printers, phones, scanners, and corporate software.
Administration Tasks: Manage Windows OS, Active Directory (AD), Office 365, and file servers; register users across group companies.
Network Support: Monitor and troubleshoot LAN and WiFi networks.
Helpdesk Support: Provide first and second-level user support, manage helpdesk tickets, and ensure timely updates and resolutions.

Education : Degree or Diploma with major in IT, system engineer, computer science, or related field.

Experience :

Basic knowledge about Windows OS.
Excellent problem solving and trouble shooting skills.
Previous experience in providing technical support for software, hardware, networ.

EA License Number: 90C3026
EA Personnel: R1985155

Rui Watanabe

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