IT Support Engineer - Bedok

apartmentYZS DIGITAL MARKETING PTE. LTD. placeBedok descriptionPermanent calendar_month 
Responsibilities
  • Maintain shared drive for internal staff, servers, and Microsoft Exchange.
  • Maintaining IT assets inventory (hardware/software) including HQ Firewall, router, switch, network.
  • Maintain all the network and network equipment such as mega-pop and router.
  • LAN cabling and setup all the IP and DNS.
  • IT Infrastructure and operations support for the entire team.
  • Manage information technology and computer systems including implementing database and network designs, installing, and upgrading software, ensuring systems security, and troubleshooting computer issues.
  • In charge of thumbprint records and synchronizing new staff records.
  • In charge of cables, CCTV, phone lines, hardware inventory, photocopier access and related items.
  • Responsible for supporting the work of New Trend Lifestyle and all other subsidiaries including 1st & 2nd level desktop support.
  • Maintain high confidentiality of customers data.
  • Ad-hoc tasks assigned by management.
Requirements
  • Min. Diploma holder in IT discipline with at least 3 years of hands on relevant technical working experience.
  • With in-depth knowledge of computer hardware, software, and OS (Windows and macOS).
  • Strong analytical, troubleshooting, communication skills needed.
  • Competent at documenting standard (SOP) and applications of flow in IT operating procedures.
  • Able to cover after-office hours and weekend support if there are any infrastructure issues.
  • Able to commence work in short notice.
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