Application Support (Junior) - Toa Payoh

apartmentIDC TECHNOLOGIES (SINGAPORE) PTE. LTD. placeToa Payoh calendar_month 

Key Responsibilities:

  • Provide L2 application support for Java-based applications used in banking operations.
  • Troubleshoot and resolve application issues within agreed SLAs.
  • Work closely with business users and technical teams to understand and resolve incidents.
  • Perform basic SQL queries to investigate data-related issues.
  • Document recurring issues and workarounds in the knowledge base.
  • Support application deployment and change activities during scheduled releases.
  • Escalate complex issues to senior engineers or development teams.

Required Skills & Qualifications:

  • Bachelor’s degree in Computer Science, Information Technology, or related field.
  • 2–3 years of hands-on experience in Java/J2EE application support or development.
  • Basic understanding of Java, Spring, REST APIs, and web services.
  • Good knowledge of relational databases (e.g., Oracle, MySQL) and SQL.
  • Experience with Linux/Unix commands and shell scripting.
  • Strong analytical and problem-solving skills.
  • Good verbal and written communication skills.
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