Toa Payoh - Restaurant Manager

Restaurant Manager – Job Description

We are looking for a dynamic and experienced Restaurant Manager to lead our front-of-house team and ensure the smooth daily operation of our restaurant. The ideal candidate is passionate about hospitality, attentive to detail, and committed to delivering exceptional guest experiences.

Key Responsibilities:

• Oversee daily restaurant operations, ensuring excellent service standards and guest satisfaction.
• Lead, train, and motivate the front-of-house team to perform at their best.
• Work closely with the kitchen team to ensure seamless communication and smooth service flow.
• Manage reservations, floor plans, and guest interactions, including VIP and regular customer relations.
• Monitor service quality, handle guest feedback professionally, and resolve issues effectively.
• Ensure compliance with hygiene, safety, and licensing regulations (including NEA and liquor license standards).
• Manage staffing schedules, performance reviews, and team development.
• Assist in budgeting, cost control, and achieving revenue targets.
• Report on daily operations, including sales, customer feedback, and staff performance.

Requirements:

• Proven experience as a Restaurant Manager or Assistant Manager in a high-volume or fine dining environment.
• Strong leadership, interpersonal, and communication skills.
• Detail-oriented, well-organised, and hands-on.
• A passion for hospitality, service excellence, and team development.
• Familiarity with POS systems, reservation platforms (e.g., SevenRooms, Chope), and basic administrative tools.
• Knowledge of Singapore’s food and beverage regulations is a strong plus.
• Able to work evenings, weekends, and public holidays as required.