Customer Facing - Customer Service Executive (Contract) - Geylang - ref. m35238503
JustCo is Asia Pacific's leading provider of flexible workspaces for businesses of all sizes seeking flexible work solutions.
Founded in 2011 and headquartered in Singapore, JustCo leads Singapore's coworking scene with the largest network, offering close to 50 coworking centres across eight gateway cities in the region.
JustCo empowers flexible work across our network of high-quality coworking centres in prime locations, seamlessly integrated with technology to enable our members to work from any of our premises. Beyond flexible workspace solutions, we also strive to be the place that works for all individuals and businesses, revolutionising how people work by providing a platform that fosters growth, connections, collaborations and opportunities for our ever-growing JustCo community and beyond.
Supporting the Community team, this role will have to:
- Greet and provide exceptional customer service to JustCo members, visitors, guests
- Respond customer service-related queries/requests from clients/ visitors/ guests over various channels (e.g. at the centre front desk, via emails or calls)
- Assist with JustCo members move in, move out experiences (e.g., setting up a studio, handling necessary studio reinstatement works)
- Assist with day-to-day operations of JustCo centre to ensure a satisfied staying / working experience at JustCo Co-working spaces
- Follow internal SOP to complete some related administrative work
- Assist with members events/ JustCo initiatives in our centre
Requirements:
- Preferably with 1 year working experience in hospitality or service industry
- Good spoken English and proficient in MS Office
- Friendly, cheerful and energetic
- Team player with ability to work independently
We will review your application and will contact you within two weeks if you are shortlisted for an interview.
Spark your potential at JustCo! We believe work should be energizing and fulfilling. Our company values growth and offers endless possibilities to develop your career and yourself. Join our passionate team and discover a work environment that helps you thrive.This is the place that works for you.