Sales Engineer

Polaris Science Pte Ltd is a young, dynamic distributor of cutting-edge scientific instruments and laboratory equipment. As we continue to grow, we are looking for a passionate and driven Sales Engineer to join our team. This role is ideal for someone excited about promoting & servicing advanced technologies in nano-characterisation, nano-fabrication, biotechnology, clean energy, as well as supporting interdisciplinary R&D and quality control.

What We Offer:

• Strong portfolio of high-quality products for scientists and engineers in academic and industrial settings.
• Competitive compensation package, including a 5-day work week, employee benefits, and opportunities for overseas product training.
• Entrepreneurial work culture that encourages personal growth and offers the opportunity to become a stakeholder in the company.
• What You'll Enjoy:
• Engaging with customers to present our solutions, building strong relationships, and delivering exceptional service.
• Responding to sales inquiries, preparing quotations and tender submissions, and assisting customers with product applications.
• Performing installation, commissioning and training of instruments at customer laboratories.
• Responding promptly to service call, provide accurate diagnosis, repair, service report and maximise the uptime of our customer equipment.
• Ensuring customers have great experience and to expand the good relationships with our customers as well as our suppliers.
• Promoting Preventive Maintenance (PM) Contracts for all our equipment and collaborating with our Sales and Technical Support teams to meet ambitious sales targets.

What You Need:

• Degree in Materials Science& Engineering, Chemistry, Chemical Engineering or a related field.
• At least 2 years of relevant industry experience. Fresh graduates with a strong interest in the field are welcome to apply as on-the-job training will be provided.
• Customer-centric mindset with a friendly and professional demeanour.
• Strong interpersonal and communication skills; able to work both independently and as part of a team.
• Self-motivated, disciplined, and positive attitude with a passion for learning and serving others.
• Entrepreneurial spirit and the adaptability to thrive in a fast-growing start-up environment.