Restaurant Manager

About the role

This role is pivotal in upholding our brand values whilst maintaining profitability and operational excellence across all service areas.

1. Overseeing daily restaurant operations, including opening and closing procedures, to ensure smooth and efficient service
2. Managing and supervising front-of-house, including training, scheduling and performance management
3. Maintaining exceptional service standards and ensuring compliance with health, safety and food hygiene regulations
4. Managing budgets, controlling costs and maximising revenue through effective financial planning and inventory management
5. Creating and implementing strategies to enhance guest satisfaction and build customer loyalty
6. Coordinating with the kitchen team and suppliers to ensure quality standards and consistency in food and beverage delivery
7. Handling customer inquiries, complaints and special requests with professionalism and discretion
8. Conducting regular staff briefings and training sessions to maintain high performance standards
9. Monitoring industry trends and competitor activity to identify opportunities for improvement and innovation
10. Maintaining detailed records and generating reports on operational metrics, sales and staff performance

1. Minimum 3-5 years of proven experience in a restaurant management or similar hospitality management role
2. Strong leadership and team management capabilities with the ability to motivate and develop staff
3. Excellent customer service skills and a genuine passion for delivering exceptional guest experiences
4. Sound knowledge of food and beverage operations, including health and safety regulations
5. Proficiency in point-of-sale systems and restaurant management software
6. Strong financial acumen with experience in budgeting, cost control and revenue management
7. Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams
8. Problem-solving abilities and a proactive approach to operational challenges
9. Flexibility and resilience, with the ability to work evenings, weekends and public holidays as required
10. A genuine interest in organic, sustainable and ethical hospitality practices would be advantageous

Apply now

If you are an experienced Restaurant Manager with a passion for hospitality and a commitment to operational excellence, we would like to hear from you. Please submit your application including your CV and a cover letter detailing your relevant experience and why you would be an excellent fit for this role.