Senior Product Manager - Toa Payoh

placeToa Payoh scheduleFull-time calendar_month14/6/25

About Us:

Zinier is the leader in intelligent field service automation, helping organizations work smarter. Zinier boasts a customizable, workflow-based platform to help schedule and manage workforce, assets and customers, powered by Generative AI. We are a global team headquartered in Silicon Valley with leading investors including Accel, ICONIQ Capital, Founders Fund, Newfund, Nokia-backed NGP Capital, Tiger Global Management and Qualcomm Ventures LLC.

Job Overview:

Zinier is expanding our rockstar Product Team -- the team responsible for designing our industry-leading field service automation platform. As a Senior Product Manager, you will play a critical role in defining, developing, and launching software products that meet customer needs and align with our business objectives.

You achieve this by regularly researching our users, speaking to customers, and coming up with powerful and elegant new product experiences to help them become more productive in their day-to-day work. You will work closely with cross-functional teams, including engineering, design, sales, and customer support, to ensure successful product delivery and market adoption.

Key Responsibilities:

Product Strategy & Roadmap Development:

Define the product vision, strategy, and roadmap by understanding market trends, customer needs, and competitive positioning. Align product goals with overall company objectives and communicate the product roadmap to stakeholders.

Drive Technical Leadership: Work with the engineering team to understand and drive technical platform initiatives such as performance, scalability etc.
Customer-Centric Development:

Conduct research, gather feedback, and analyze data to identify customer pain points and product opportunities. Work closely with design and development teams to translate customer needs into product requirements.

Cross-Functional Collaboration:

Partner with engineering, design, and QA teams to ensure timely and quality delivery of product features. Foster collaboration across departments to ensure alignment on product vision and execution.

Product Lifecycle Management:

Manage the entire product lifecycle from ideation through development, launch, and post-launch improvements. Ensure continuous product iteration based on customer feedback and performance data.

Market & Competitor Analysis:

Stay informed on industry trends, competitor activities, and emerging technologies. Use insights to guide product development and positioning in the market.

Data-Driven Decision Making:

Use analytics tools to monitor product performance, user engagement, and KPIs. Leverage data insights to make informed decisions about feature prioritization and product improvements.

Stakeholder Communication & Reporting:

Present updates on product progress, successes, and challenges to stakeholders and executives. Ensure transparency on timelines, deliverables, and outcomes.

Requirements:

Experience:

10 years of experience in product management in a software product development or technology company.

Education:

Bachelor’s degree Computer Science, Engineering, or a related field.

Technical Acumen:

Strong understanding of software development processes and lifecycle. Familiarity with agile methodologies, user stories, and backlog prioritization. A background in technical development is a big plus.

Customer Focus:

Proven track record of understanding customer needs and translating them into impactful product features.

Analytical Skills:

Proficient in data analysis, market research, and product performance metrics. Experience with analytics tools like Google Analytics, Mixpanel, or similar is a plus.

Communication & Collaboration:

Excellent communication skills with the ability to influence and collaborate effectively across functions. Experience in presenting product strategies and updates to stakeholders.

Problem-Solving Mindset:

Resourceful and proactive in addressing challenges, with a solution-oriented approach.

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