Call Center/ Customer Service [Bank/ UP 4k/ No Exp Required] - Geylang
Adecco Geylang Full-time
We are looking for a highly motivated individual with call centre experience!
Adecco is partnering our client, a leading bank
Job Description- Provide first call resolution to users who called into our hotline which is public facing, advising on issues.
- Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
- Ensure proper documentation, notification, escalation, tracking and follow up of all incidents. Primary responsibilities are focused on customer contact.
- Perform outbound calls to users who leave callback.
- Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
- Send your resume to [email protected]
Jayden Tan
Direct Line: +65 6697 7859EA Licence Number: 91C2918
Personnel Registration Number: R2198828
AIKIT DigitalGeylang
Key Responsibilities
• Customer Experience Management
Develop and implement customer service policies and procedures.
Handle complex or escalated customer inquiries and complaints.
Ensure timely and professional responses to customer issues across...
REVUP PROSERVICES PTE. LTD.Geylang
and issues to ensure satisfaction.
Requirements:
• Proven experience in a customer service role, preferably in email support.
• Excellent written communication skills with a focus on clarity and professionalism.
• Strong problem-solving skills and ability...
Tangspac Consulting Pte LtdSingapore River, 7 km from Geylang
Multiple Locations in Singapore
About the role
We are seeking experienced Customer Service Representatives to join our fast-paced call centre team. In this full-time role, you will be the first point of contact for our customers, providing...