UP$4600 - Operation Manager (Advertising) *URGENT!
Contract Duration: 3 Months (Convertible/Extendable based on performance and business needs)
Working Hours: Monday to Friday, 8:30 AM – 6:00 PM(May be required to work weekends and public holidays based on operational needs)
Work Location: Rotational coverage across Dhoby Ghaut, Paya Lebar & Marsiling
Key Responsibilities
Operations & Asset Management- Support the activation and operationalisation of retail, vending, and lifestyle spaces in line with business plans
- Ensure all assets are well-maintained, with timely resolution of defects and maintenance issues
- Assist in implementing commercial space acquisition plans and operational processes
- Monitor and manage operational costs to ensure efficiency
- Coordinate across internal teams and external stakeholders for smooth operations
- Oversee monthly invoicing and financial closing with the Finance team
- Prepare weekly and monthly reports for management review
- Serve as the main point of contact for tenants and stakeholders
- Manage feedback and resolve operational issues promptly
- Work closely with landlords and property management teams
- Identify and follow up on operational improvements (cleaning, IT, electrical, facilities)
- Ensure centres are operationally ready and provide a positive user experience
- Maintain high service standards and implement best practices
- Support occupancy and retention initiatives in collaboration with Sales
- Oversee on-site operations and community environment
- Monitor and coordinate resolution of vending-related issues with relevant teams
- Diploma or equivalent, with at least 3 years of relevant experience in operations, hospitality, retail, F&B, or related fields
- Strong customer service mindset with a focus on delivering value
- Good communication and stakeholder management skills
- Organised, detail-oriented, and able to multitask in a fast-paced environment
- Proactive, resourceful, and able to work independently
- Demonstrates integrity, reliability, and strong problem-solving abilities
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