Systems Engineer - Geylang

placeGeylang scheduleFull-time calendar_month 

Responsibilities:

  • Manage/ maintain and setup (if required) VMware/Linux, SFTP/FTP Servers
  • Manage/ maintain and setup web services / site on IIS and Apache (Linux) and JBOSS EAP.
  • Manage capacity planning for all Linux based servers.
  • Manage systems administration, maintenance/patching and performance tuning or Windows Server OS Windows 2019 (AD, DNS, DHCP, File, SMTP).
  • Provide fault management and high availability of IT equipment.
  • Provide helpdesk support to business users.
  • Coordinate with internal/external team for problem resolution e.g. customer.
  • Security hardening and patching according to company or client’s security policies.
  • Ensure proper backup is performed and data backup can be restored on periodically basis.
  • Proactively respond and attend to system alert messages send monitoring server.
  • Perform systems (Wintel Servers and Workstations) hardening, upgrade and patching when required.
  • Establish and monitor appropriate internal processes, procedures, enforcements mechanisms and involve in audits requirements.
  • Asset tracking and management.
  • Internal VA scanning annually using Nessus and follow by the fixes
  • Manage/Setup Microsoft Office 365, Intune MAM, Symantec Email Security
  • Manage, maintain and setup ManageEngine products such as Endpoint Security, Log360, AD Self-service, AD Audit
  • Manage and maintain for Sophos Products such as Anti-virus, Server Protection, Device Encryption.
  • Perform Cybersecurity Awareness Training and Phishing Simulation quarterly
  • Support branch offices in Malaysia or other countries remotely when required
  • Perform Tech refresh for Users'Desktops, laptops and servers infra when require
  • Troubleshooting network connections (eg. MPLS, internet) problem between offices (local and and overseas) and between members at Data Centers
  • Work with Security Team on the security requirements

Requirements:

  • Diploma or Degree in IT related discipline
  • 3 to 4 years experience in System Engineer role and experience in end user desktop support is a must
  • Excellent Interpersonal and communication skills
  • Excellent technical knowledge of destop, laptop and mobile devices and peripheral accessories
  • Install, upgrade, support and troubleshoot, Windows 10/11 and Microsoft Office 35 and any other authorised destop applications
  • Configure and install various network devices and services (eg. firewalls, VPN, WAF)
  • Liaise with vendors and other IT personnel for problem resolution
  • Experience in managing Cloudflare WAF and DNS
  • Experience in managing Firewall Policy, VPN
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